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Our Approach

See the Whole Heater.
Make the Right Call.

A heater is more than its instrument readings. We look across combustion, heat transfer, process conditions and equipment integrity to see how the whole system behaves.

We reveal blind spots, verify the facts and help you navigate the decisions that matter.

Refinery fired heater installation, representing the engineering environments supported by HeaterSIM
From new design to complex operating challenges, we focus on the engineering decisions that influence safety, reliability and long-term asset performance.

What Drives Us

Beyond the Calculation. Into the Real World.

Calculations are only the start. We ask why a heater behaves as it does, what is limiting performance and what should change.



Then we turn the evidence into practical engineering action.

The Principles Behind Our Work

See the System. Test the Evidence. Protect the Asset.

Understand the Whole Heater

See the connections. Combustion, heat transfer, draft, controls and tube integrity all affect one another.

Challenge and Verify

Challenge assumptions. Test causes, not just symptoms. Find what the instruments may be missing.

Recommend Action That Matters

Recommend actions that improve performance today without compromising safety, maintenance or asset life tomorrow.

How We Deliver

From Uncertainty to a Clear Course of Action.

First, establish the facts. Then test the options. Finally, recommend a clear and defensible path forward.

Step 01

Establish the Basis

Know the starting point. Review design intent, equipment details, operating data and project objectives.

Step 02

Analyse and Validate

Test the evidence. Use calculations and simulation to check assumptions, explain deviations and expose uncertainty.

Step 03

Evaluate the Options

Know the trade-offs. Compare safety margins, performance gains, feasibility and risk.

Step 04

Recommend and Support

Make the next move clear. Prioritise findings, recommendations and engineering support.

Engineering Expertise, Enhanced by Technology

Advanced Tools. Experienced Engineering Judgement.

See beyond routine operating measurements. Our simulation and Digital Twin tools help reveal how the heater behaves across different operating conditions.

Compare operating cases with the heater model. Investigate deviations. Explore scenarios.

Understand limits and potential integrity threats. Our engineers turn the results into decisions you can act on.

Our technical assessments can examine:

  • Combustion, firing and excess-air behaviour
  • Heat transfer, duty, efficiency and throughput
  • Tube metal temperatures and integrity risks
  • Draft, pressure losses and operating limits
  • Relevant API 560 / API 530 requirements

Scope and level of confidence depend on the available equipment information, operating data and agreed assessment requirements.

Our Approach in Practice

The Right Insight. At the Right Stage.

We support refinery operators, EPC contractors and heater suppliers. Each engagement focuses on the decisions that matter to that client.

Operating Assets

Resolve Today's Challenges

Find the cause of recurring problems. Identify constraints. Restore safe, reliable performance.

Troubleshooting • Performance studies • Revamps and upgrades

Operational Engineering
New Projects

Strengthen Design Confidence

Know the design margins. Verify performance, buildability and long-term reliability before committing.

Process & thermal design • Design calculations • Independent review

Design & Engineering
Through Operating Life

Look Beyond the Immediate Issue

Keep a clearer picture as operating conditions change. Use periodic reviews to identify deviations and emerging risks.

HEATASSURE™ • Performance & Risk Assurance • Digital Twin-enabled insight

Performance & Risk Assurance

Structured for Different Clients

One Standard of Engineering. Built Around You.

The same engineering discipline. Tailored to the needs of operators, EPC teams and heater suppliers.

Owner Operators

Periodic performance and risk assessments. Clear insight for safer, more reliable operation.

EPC

Specialist design support and technical validation for EPC project teams.

Heater Company

On-demand specialist engineering support for heater OEMs and equipment suppliers.

Our Commitment

Better Understanding. Better Engineering.

We believe clear insight changes outcomes.

Whether we design a new heater, resolve a fault or review an operating asset, we help clients see what matters and act with confidence.

Discuss your fired heater challenge

Talk to Our Engineering Team

From immediate operational problems to new designs and long-term assurance, we can help establish a practical engineering response.